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UK Mall 1 - Norton Internet Security 2008 (3 User licence), Upgrade Edition (PC)
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List Price: £39.99
Our Price: £39.99
Your Save: £ ( % )
Availability: Usually dispatched within 24 hours
Manufacturer: Norton from Symantec
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Average Customer Rating:   
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Binding: CD-ROM
Brand: Norton from Symantec
EAN: 5397039418841
Label: Norton from Symantec
Manufacturer: Norton from Symantec
Platform: Windows Vista
Publisher: Norton from Symantec
Release Date: 2007-09-25
Size: 3 User Licence, Upgrade Edition (PC)
Studio: Norton from Symantec
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Spotlight customer reviews:
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Customer Rating:
Summary: Totally Disgusted
Comment: I have used Norton products for ten years and have always thought that they are the best despite a few problems along the way. A year ago I purchased Norton Internet Security 2007 and since then Norton gave me a free download of the 2008 version. This year (as always) it is more expensive to buy a boxed product than simply renew the subscription - CRAZY !!! But every year I buy the new product, so I already have a new boxed Internet Security 2008 to install in a few days time.
HOWEVER,I have recently been having a few problems, and every time I scan my computer I find viruses - today there were two Trojan Horses that were zipped in e.mail spam, and a Downloader virus. The first two were dealt with, the latter can't be dealt with - I have to get rid myself.
I have e.mailed Norton twice asking why a scan picks these up when Internet Security does not identify them as they are downloaded. First time I got a long reply telling me how to update everything (constantly done). Now I am told that Norton Tech Support can't help with this at all, I have to use their PAID SERVICE - QUOTE -
I am unable to provide assistance with Virus/Spyware related issues, but I will be happy to direct you to Symantec's virus removal resources. We have a dedicated team of technicians specialized in detecting and removing Virus/Spyware and they provide assistance through Chat and Phone. Please note that this is a fee-based service.
So I spend £40 on Norton Internet Security, which doesn't work, and then I have to PAY to ask WHY it doesn't work. Go elsewhere. I certainly will, even if I have to waste the money I have spent for the next year.
Customer Rating:
Summary: User beware!
Comment: Loading this "upgrade" removed all the antispam and parental controls set with my previous package. Had to go into Symantec's website to download their "free" add-on pack to remedy that little problem (without access to broadband, as I live in a rural area, this process took over 2 hours). Also, when you run the updates it immediately goes to express mode, and if you want interactive mode so you can choose what new updates to load you have to go through the Windows Start menu rather than the Symantec window!!! All the new graphics were totally unnecessary. Very poor product development.
Customer Rating:
Summary: Listen to your customers - its not gimme the money & run!
Comment: As a product and what is does I would rate this product 5 star, but some continung annoyances by the manufacturer leave me to downgrade the 2008 product - and with less than a month to go until my very expensive 'subscription' expires I too will be looking elsewhere. I never have experienced problems loading Norton's products, even the on-line switch from their site from 2007 to 2008, so guys I am not sure what you're doing wrong!
The user interface has slowly gotton worse and I am fed up with a lack of ability to customize and I echo another reviewers annoyance at not being able to turn off the program from the desktop. It's also tedious trying to get to the Firewall to check which programs are/are not given access. Also, the big gripe that has been echoed for years is Norton's use of our computers resources and the slowing effect it has....though I read somewhere that this problem may have, at last, been addressed.
I'm afraid Norton, in general, is as arrogant as its big brother, Microsoft when it comes to its customers. Just as Lotus 123 (remember that?) got left behind I am sure I am not alone in seeing a big shift away from people like Norton and Microsoft as oter developers meet the actual needs of customers and stop making change for change's sake. Listen to your customers!
Customer Rating:
Summary: Look Elsewhere This is a Disaster
Comment: Used the three licence version for a year OK, but when the time came to extend the period it trashed my laptop. Searched for solutions on the web but none were effective. I would not recommend this piece of software to my worst enemy.
Spent many hours returning my laptop to day one and then re-installing my software and the last backup. I will never even consider Norton again.
Customer Rating:
Summary: SAVE YOUR MONEY!!!!!!!!!!!!!!!!!!!!!
Comment: Try and save your money as this really is a shoddy and awfull piece of software, I don't know how Symantic have the gaul to even think of releasing this. Even if you have a high spec PC, it will still slow the performance of your computer.
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Editorial Reviews:
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Customer Rating:
Summary: Totally Disgusted
Comment: I have used Norton products for ten years and have always thought that they are the best despite a few problems along the way. A year ago I purchased Norton Internet Security 2007 and since then Norton gave me a free download of the 2008 version. This year (as always) it is more expensive to buy a boxed product than simply renew the subscription - CRAZY !!! But every year I buy the new product, so I already have a new boxed Internet Security 2008 to install in a few days time.
HOWEVER,I have recently been having a few problems, and every time I scan my computer I find viruses - today there were two Trojan Horses that were zipped in e.mail spam, and a Downloader virus. The first two were dealt with, the latter can't be dealt with - I have to get rid myself.
I have e.mailed Norton twice asking why a scan picks these up when Internet Security does not identify them as they are downloaded. First time I got a long reply telling me how to update everything (constantly done). Now I am told that Norton Tech Support can't help with this at all, I have to use their PAID SERVICE - QUOTE -
I am unable to provide assistance with Virus/Spyware related issues, but I will be happy to direct you to Symantec's virus removal resources. We have a dedicated team of technicians specialized in detecting and removing Virus/Spyware and they provide assistance through Chat and Phone. Please note that this is a fee-based service.
So I spend £40 on Norton Internet Security, which doesn't work, and then I have to PAY to ask WHY it doesn't work. Go elsewhere. I certainly will, even if I have to waste the money I have spent for the next year.
Customer Rating:
Summary: User beware!
Comment: Loading this "upgrade" removed all the antispam and parental controls set with my previous package. Had to go into Symantec's website to download their "free" add-on pack to remedy that little problem (without access to broadband, as I live in a rural area, this process took over 2 hours). Also, when you run the updates it immediately goes to express mode, and if you want interactive mode so you can choose what new updates to load you have to go through the Windows Start menu rather than the Symantec window!!! All the new graphics were totally unnecessary. Very poor product development.
Customer Rating:
Summary: Listen to your customers - its not gimme the money & run!
Comment: As a product and what is does I would rate this product 5 star, but some continung annoyances by the manufacturer leave me to downgrade the 2008 product - and with less than a month to go until my very expensive 'subscription' expires I too will be looking elsewhere. I never have experienced problems loading Norton's products, even the on-line switch from their site from 2007 to 2008, so guys I am not sure what you're doing wrong!
The user interface has slowly gotton worse and I am fed up with a lack of ability to customize and I echo another reviewers annoyance at not being able to turn off the program from the desktop. It's also tedious trying to get to the Firewall to check which programs are/are not given access. Also, the big gripe that has been echoed for years is Norton's use of our computers resources and the slowing effect it has....though I read somewhere that this problem may have, at last, been addressed.
I'm afraid Norton, in general, is as arrogant as its big brother, Microsoft when it comes to its customers. Just as Lotus 123 (remember that?) got left behind I am sure I am not alone in seeing a big shift away from people like Norton and Microsoft as oter developers meet the actual needs of customers and stop making change for change's sake. Listen to your customers!
Customer Rating:
Summary: Look Elsewhere This is a Disaster
Comment: Used the three licence version for a year OK, but when the time came to extend the period it trashed my laptop. Searched for solutions on the web but none were effective. I would not recommend this piece of software to my worst enemy.
Spent many hours returning my laptop to day one and then re-installing my software and the last backup. I will never even consider Norton again.
Customer Rating:
Summary: SAVE YOUR MONEY!!!!!!!!!!!!!!!!!!!!!
Comment: Try and save your money as this really is a shoddy and awfull piece of software, I don't know how Symantic have the gaul to even think of releasing this. Even if you have a high spec PC, it will still slow the performance of your computer.
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